Shipping Info

Shipping Policy

When do you ship?

Orders are shipped Monday – Friday within 24-48 hours of payment.

 

Where do you ship to?

We ship domestically as well as internationally. If you have a question about domestic shipments, or shipments going to Canada, please email support@fattypancake.com. If you have questions about international shipments (anywhere but Canada and the US) please email support@fattypancake.com

 

How do you ship?

Most of our orders ship via USPS - Ground but we also utilize priority method shipping where available.
Small orders going to Canada and internationally will almost always be sent by USPS to help save on shipping cost. Orders going to APO/FPO boxes will also be sent via USPS.

 

Rates to ship?

We do not charge a flat rate for shipping. All rates are based on weight and the location. All shipping quotes made at checkout reflect the final shipping cost unless otherwise noted.

 

How to track an order that's been shipped?

If a tracking number is available and an email address was provided at the time of order, you will receive an automated email from USPS with your tracking number once the order ships. For all other shipping methods, once the order ships, the order on our website is updated with a tracking number (if available). You can retrieve your order information by logging into your account on the website.

 

Please note: Free Shipping is available however it does not provide a tracking number.

 

What are the lead times?

We aim to ship orders within 2 working days for domestic orders and 4 working days for international orders. However this may sometimes be longer due to other circumstances such as order volume and backorders.

 

Our Print on Demand service has different lead times for shipping since they have to create the product.

 

Apparel
2-7 business days
Non Apparel
2-5 business days

 

Also, special order items that require customized or personalized designs will have longer lead times. These lead times are noted on the items page. Larger orders may also take a few extra days to ship out. If you require a faster lead time please email support@fattypancake.com.

 

What are the shipping times?

  • USPS first class mail is about 5 business days
  • USPS priority mail is 2-3 business days
  • USPS Express is 1-2 business days

USPS does delivery on Saturday so if your priority mail shipment goes out on Wednesday you will receive it either Friday or Saturday. If it goes out on Thursday, you will receive it either Saturday or Monday. Customs, Duties and Taxes for all orders shipping outside of the US. Please be aware with international orders; customs fees, duties, taxes and or brokerage fees may apply. Please check with your local government/customs agent to see if any fees apply. These fees are not included in your order cost and are not handled by Fatty Pancake. It is your responsibility to pay any fees that your government may require.

Please note that the shipping times do not including the day it was shipped. Example, if your 3rd day shipment goes out on Monday you will receive your order on Thursday. If your 2nd day shipment goes out on Monday you will receive it on Wednesday.